Unclear about which service is best for you? While clever ads and marketing campaigns make satellite seem like the perfect service, there are some things consumers need to know. Following are some of the biggest misstatements, misconceptions, and inaccuracies that may cloud the picture for you.
Fact: You must take into account the extra cost satellite customers pay for local channels, additional receivers in the house, and typical repair cost. At most common levels of service, Benton County Cable customers pay far less than DirecTV or Dish Network customers for comparable services.
Fact: While satellite companies are delivering local broadcast channels in some markets, they fail to mention they charge you an additional fee ($6 per month) to get these channels.
Fact: Satellite companies total their offerings nationwide to include all the local broadcast channels that can only be purchased in specific markets. A large number of the channels offered in their count are blank channels that offer music in the back ground. This is all meant to mislead customers. You can’t legally access all the channels they boast about, regardless of what you have heard.
Fact: Satellite companies are not very customer friendly from the beginning. You must buy or lease a dish and receiver. They require you to sign a one year commitment with penalties to downgrade or cancel. You have to call an (800) number for repairs�and wait! With cable, you just sign up, and we provide everything you need at installation. There’s no contract with cable, and you get local friendly service.